On this website, Steffie explains what you can do if you have complaints about your care. This care could be provided by, for instance, a doctor, hospital, dentist or pharmacy. But also by a care institution or youth care organisation. Do you have a complaint about your care?

Do you have a complaint about your care or, for instance, a medicine? Then call the National Healthcare Report Centre of the Health and Youth Care Inspectorate on 088 120 50 20. Do you have a complaint about the youth care you receive? Then call 088 120 50 05. You can also submit your complaint or question online.

Developer
Steffie exists for everyone who wants to use visual, audio and practical exercises to learn more about important topics at their own speed. The detailed design was created by Leer Zelf Online in partnership with the Health and Youth Care Inspectorate.

Illustrations
Netrex.nl and Djojo Studios

Our special thanks go to everyone who helped to create this programme.

Modules